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Privacy Policy

Admin Solutions

127 Quick Rd, New Carlisle, Ohio 45344
Phone: 937-845-3628
Privacy Policy Official: Katelyn Clark
Last Updated: July 22, 2025

At Admin Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us through web and video conferencing technologies. Our services include software solutions, executive management, and strategic planning for nonprofit social service agencies, MR/DD groups, educational programs, and small businesses across the United States.

This policy applies to all visitors, users, and clients of Admin Solutions, including those interacting with our website, social media integrations, or third-party platforms like Facebook, Meta, Instagram, Google, and YouTube. We also outline our compliance with the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA).

1. Information We Collect

We collect information to provide and improve our services, which include data management solutions, accreditation assistance, and executive management. The types of information we collect include:

a. Personal Information

We may collect personal information that you voluntarily provide when you:

  • Contact us via email, phone, or our website contact form.
  • Engage with our services (e.g., software solutions, consulting, or strategic planning).
  • Register for web or video conferencing sessions.
  • Interact with our social media accounts or advertisements.

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Job title or role
  • Organization details (e.g., nonprofit or business name)

b. Non-Personal Information

We collect non-personal information automatically when you interact with our website or services, including:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on our website, and interactions with content.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and pixels (e.g., Facebook Pixel, Google Analytics) to track user behavior and improve our services.

c. Third-Party Data

We may collect data through third-party platforms, including:

  • Facebook and Meta: Information from interactions with our Facebook page, ads, or Meta Pixel, such as likes, comments, or demographic insights.
  • Instagram: Data from engagement with our Instagram posts or ads.
  • Google and YouTube: Analytics data from Google Analytics, Google Ads, or YouTube video interactions, including user demographics and viewing behavior.

d. Data from Partners

If you engage with our services through a partner organization or third-party platform, we may receive information such as your contact details or service preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services, including software solutions, executive management, and strategic planning.
  • Respond to inquiries and provide customer support.
  • Facilitate web and video conferencing sessions.
  • Personalize your experience on our website and services.
  • Analyze website and service usage to enhance functionality and user experience.
  • Send marketing communications, such as newsletters or service updates (with your consent where required).
  • Comply with legal obligations, including accreditation processes and nonprofit regulations.
  • Protect the security and integrity of our website and services.

We may use third-party data (e.g., from Facebook Pixel or Google Analytics) to:

  • Track the effectiveness of our advertising campaigns.
  • Understand user demographics and preferences.
  • Optimize our social media and website content.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party providers who assist with our operations, such as web hosting, video conferencing platforms, payment processing, or analytics (e.g., Google Analytics, Meta Pixel).
  • Business Partners: With nonprofit organizations, educational programs, or small businesses we serve, but only to the extent necessary to deliver our services.
  • Legal Compliance: When required by law, such as to comply with a subpoena, court order, or regulatory requirement.
  • Business Transfers: In the event of a merger, acquisition, or sale of Admin Solutions’ assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and pixels to enhance your experience and analyze usage. These technologies include:

  • Essential Cookies: Necessary for the website to function, such as maintaining user sessions.
  • Analytics Cookies: Used by tools like Google Analytics to track website performance and user behavior.
  • Advertising Pixels: Facebook Pixel and Google Ads pixels help us measure ad performance and deliver targeted ads.
  • Social Media Cookies: Enable integration with platforms like Facebook, Instagram, and YouTube for sharing and engagement.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

5. GDPR Compliance (For EEA Residents)

If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). Admin Solutions is committed to complying with GDPR requirements.

a. Legal Basis for Processing

We process your personal data based on:

  • Consent: For marketing communications or non-essential cookies (you may withdraw consent at any time).
  • Contract: To provide services you have requested, such as software solutions or consulting.
  • Legitimate Interests: For analytics, website improvement, and fraud prevention, provided these interests do not override your rights.
  • Legal Obligation: To comply with applicable laws or regulations.

b. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Restrict processing of your data in certain circumstances.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Object: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.

To exercise these rights, contact our Privacy Policy Official, Katelyn Clark, at 937-845-3628 or via email at katelyn.clark@asicommunitywellnessgroup.com. We will respond within one month, as required by GDPR.

c. Data Transfers

If we transfer your data outside the EEA (e.g., to U.S.-based service providers), we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data during transmission.
  • Secure storage of data with access limited to authorized personnel.
  • Regular security assessments of our systems and third-party providers.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Contact information is retained for the duration of our business relationship or until you request deletion.
  • Analytics data is retained for up to 26 months (per Google Analytics defaults).
  • Data related to accreditation or nonprofit services may be retained longer to comply with regulatory requirements.

8. Third-Party Links and Services

Our website and services may link to third-party platforms, such as Facebook, Instagram, Google, or YouTube. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before engaging with their services.

9. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date. Please review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact our Privacy Policy Official:

Name: Katelyn Clark
Admin Solutions
127 Quick Rd, New Carlisle, Ohio 45344
Phone: 937-845-3628
Email: katelyn.clark@asicommunitywellnessgroup.com

For GDPR-related inquiries, you may also contact your local data protection authority in the EEA.

Thank you for trusting Admin Solutions with your information. We are dedicated to protecting your privacy while delivering exceptional services to nonprofit organizations, educational programs, and small businesses.